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Delete Your Account

Follow the steps below to permanently delete your WYPNT and RideCost account and all associated data. This action cannot be undone after the 7-day grace period.

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Deletion is permanent

After the 7-day grace period, your account and all data are irreversibly deleted. There is no way to recover your account, passport, garage, or any content after that point.

One account covers both WYPNT and RideCost

The two apps share a single login, so there is one account to delete, not two. Deleting from either app removes your data from both — your WYPNT profile, passport and garage as well as your RideCost bike, estimates and price alerts. You can start the deletion from whichever app you have installed.

Deleting from the WYPNT app

1

Open the WYPNT app

Make sure you are signed in to the account you want to delete. If you have multiple accounts, confirm you are on the correct one before proceeding.

2

Go to Settings

Tap the profile icon at the bottom right of the screen, then tap the gear icon (⚙) in the top right corner to open Settings.

3

Tap "Account"

Scroll down to the Account section and tap "Account". This is where account-level actions are managed.

4

Tap "Delete Account"

Tap "Delete Account" at the bottom of the Account settings screen. You will be shown a summary of what will be permanently deleted.

5

Confirm deletion

Read the confirmation screen carefully. Type your password or confirm via your sign-in provider to authorize the request, then tap "Delete My Account" to confirm.

6

7-day grace period begins

Your account is immediately deactivated and hidden from other users. You have 7 days to cancel the deletion by signing back in and tapping "Cancel Deletion" in Settings. After 7 days, deletion is permanent and cannot be undone.

Deleting from the RideCost app

RideCost is the motorcycle fuel and trip cost app. Either route below deletes the same account — use whichever app is on your phone.

1

Open the RideCost app

Make sure you are signed in to the account you want to delete. If you are not signed in, there is no account to delete — estimates you made without an account are held only on your device.

2

Go to the "You" tab

Tap You in the bottom tab bar. Your account, saved bike, and settings all live on this screen.

3

Tap "Delete my account"

It is the last row in the Settings card, in red. A confirmation sheet opens explaining what will be removed.

4

Type DELETE to confirm

Type the word DELETE into the field and tap the confirm button. The button stays inactive until the text matches exactly, so the request cannot be sent by a mis-tap.

5

Note the deletion date

You are signed out immediately and shown the exact date your account will be deleted — 7 days out. Write it down: cancelling is not possible from inside RideCost, so if you change your mind, use the WYPNT app or email [email protected] before that date.

What gets deleted

  • ✕Your profile — name, username, avatar, bio, nationality, and all profile settings
  • ✕Your Digital Passport — passport number, stamps, tier, and badges
  • ✕Your Garage — all bikes, modification records, and bike photos
  • ✕Your posts, comments, and route reviews
  • ✕Your follower and following relationships
  • ✕Your routes and waypoint data (Community routes you created)
  • ✕Your loyalty card history and flash deal interactions
  • ✕Your RideCost data — saved bike, estimate history, and your gas price alert preference
  • ✕Your account credentials — email, password hash, and linked OAuth accounts
  • ✕All server-side session tokens and cached data

About the 7-day grace period

Once you confirm deletion, your account is immediately deactivated. Your profile, passport, and content are hidden from other users right away, but the data is not yet deleted.

You have 7 days to change your mind. Sign back in to the WYPNT app and go to Settings > Account > Cancel Deletion to restore your account. If you only have RideCost installed, email [email protected] before the date shown and we will cancel it for you.

After 7 days, all data is permanently and irreversibly deleted from our servers. Backups containing your data are purged within 90 days as part of our standard backup retention cycle.

Alternatives to deletion

Set your profile to private

Go to Settings > Privacy > Private Profile. Your content will only be visible to approved followers.

Disable notifications

Go to Settings > Notifications to turn off all push notifications without deleting your account.

Sign out

Go to Settings > Sign Out. Your account and data are preserved — you can sign back in at any time.

Need help?

If you cannot access the app or are having trouble deleting your account, contact us and we will process the request manually.

Contact Support